Operations · AI Automation · Systems

I build ops that
scale without me
in the room.

From demand forecasting to AI automation — I design and implement the operational systems that let businesses grow without growing their problems.

9+
Years building ops
3
Markets
1
Exit (acquired)
What I do

Three things.
Done right.

01
Operations Systems
End-to-end operational design — from process mapping to execution. I build the infrastructure that makes complex operations run predictably at scale.
Demand forecasting Capacity planning ERP implementation P&L management
02
Data & Business Intelligence
BI infrastructure that drives real decisions — not just reports. Semantic data models, dashboards, and KPI systems built from zero.
Power BI · DAX Data modeling KPI systems Operational analytics
03
AI Automation
Practical AI implementation that eliminates manual work. From conversational agents to intelligent workflow automation — built to run without constant supervision.
AI agents Process automation Workflow design SaaS product
Selected work

Built. Shipped.
Running.

2016 – 2021 ACQUIRED
Jumpers
Last-mile delivery platform · Nicaragua
Co-founded the first last-mile delivery platform in Nicaragua. Built the full operating model from zero — fleet management, routing, logistics coordination, and real-time operations. Operated remotely through a political crisis. Led acquisition by PedidosYa (Delivery Hero Group).
100+
Restaurant partners
200+
Vehicles at scale
$100k
Follow-on funding
1st
Google Latam 2017
2025 – Present Live in production
Tanda
Workforce management SaaS · B2B
Built a multi-tenant SaaS platform for companies that operate with rotating autonomous workers. Covers shift reporting via Telegram/WhatsApp, billing calculations with asymmetric rules, monthly reporting, and client invoicing. First client live and operating in production.
1st
Client live
526
Tests passing
AI
Powered parsing
Solo
Built by 1 founder
2021 – 2023 UPS · TOP 100
Distribution Hub
P&L ownership · South San Francisco
Full P&L accountability for a large-scale distribution hub processing ~35,000 parcels/day. Top 100 operation nationally across a network of 130+ centers. Led cross-functional teams across dispatch, safety, on-road supervision, and customer operations.
+5%
Revenue growth
-12%
Cost reduction
-46%
Safety incidents
$300k
Cost savings
About
RB
Rommel Benitez
Operations · AI · Systems · Barcelona

"I don't manage operations — I build the systems underneath them."

I'm a Nicaraguan-American operator based in Barcelona. Over the past nine years I've built operations across three markets — from founding and scaling a startup to an exit, to owning P&L in a corporate environment, to leading digital transformation in a multi-site foodtech company.

What ties it together: I show up where there's nothing, map what's broken, and build the infrastructure that makes things run without me in the room. Data, process, AI — whatever it takes.

2016
Co-founded Jumpers in Nicaragua — first last-mile delivery platform, scaled to acquisition by PedidosYa (Delivery Hero Group).
2021
Business Manager at UPS, South San Francisco — full P&L, top 100 operation nationally, $300K+ in process-driven savings.
2025
Built Tanda — a B2B SaaS for workforce management, solo, from zero to production in weeks. First client live.
Now
Available for fractional and consulting engagements — food, logistics, tech. Remote-first, available to travel.
Let's work together

Got an ops
problem?

I work with founders and operators who need someone to come in, understand the system, and build what's missing. Remote-first. Available to travel.